Location
Phoenix, AZ, United States
Posted on
Oct 24, 2020
Profile
Description
The Clinical Programs Pharmacy Technician integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
Responsibilities
Part-time, Work-at-Home
Pharmacy Technicians or Pharmacy Technician in Training
Arizona Only
Part-time Shifts! 20 hours per week.
Our Clinical Services team has openings for Pharmacy Technicians to work in a call-center environment with a team-oriented, positive culture. In this role you will:
Take inbound calls from Humana Pharmacy members.
Answer questions and resolve issues regarding mail order pharmacy inquiries.
Interact with physician's offices, hospitals, and members.
Meet metrics set by the department.
Facilitate positive service and pharmaceutical outcomes.
Humana offers competitive starting pay and a comprehensive benefits package that includes unique benefits such as: Volunteer Time Off - a full paid day to spend volunteering in the community, eligibility for Go365 - a wellness program to improve your health and reward you with gift cards or prizes for healthy behavior, paid Parental Leave and Caregiver Leave, as well as PTO accrual of 23 days each year.
Work at Home Opportunities!
In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. A computer will be provided for work purposes; however a minimum internet connection speed of 10m x 1m and a dedicated secure home workspace are required. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process.
Earn a $500 hiring bonus! Bonus is paid after 180 days of employment; you must be employed until that date to be eligible to receive the payment.
Required Qualifications
Must have an active Pharmacy Technician or Tech in Training license in Arizona
Must be able to become certified by the Pharmacy Technician Certification Board (PTCB)
Experience as a Pharmacy Technician/Pharmacy Technician in Training OR call center experience in a pharmacy or related call center setting
Excellent communication skills
Experience using multiple computer applications simultaneously
A positive, proactive attitude with a passion for customer service
High School diploma or GED
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10 panel drug test
Preferred Qualifications
Bilingual in Spanish
Certified Pharmacy Technician preferred
Mail Order Pharmacy or Retail Pharmacy experience
Experience working with insurance plans and Medicare
Additional Information
Learn more about Humana Pharmacy Solutions and what we do. ****
#Pharmacytechnician
The following policy applies ONLY to associates working in the state of Arizona:
Humana is committed to providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, Humana adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco and nicotine products. If you have any questions, please consult with your recruiter.
Scheduled Weekly Hours
40
About Us
Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
Equal Opportunity Employer
It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact **** for assistance.
Humana Safety and Security
Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact **** to validate the request.
California Residents
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Company info
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