Field Service Engineer 1 - Military Veterans

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Innovate to solve the world's most important challengesWhen you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.Working at Honeywell isnu2019t just about developing cool things. Thatu2019s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.Are you ready to help us make the future?Honeywell Intelligrated is a leading North American-based, single-source provider of intelligent automated material handling solutions that drive fulfillment productivity for retailers, manufacturers and logistics providers around the world. Through a broad portfolio of automation equipment, software, service and support, Intelligrated solutions give businesses a competitive edge and optimize operational performance through increased flexibility, efficiency and accuracy.*This role requires 80%-90% travelThe Customer Service Engineer (Level One) assists the CSE II and CSE III to implement a limited variety of service to the Intelligrated customer at its place of business. The CSE I typically supports other senior CSEu2019s in field service calls, troubleshooting, preventative maintenance, system audits, and various retro-fits. The CSE I will have primary focus on mechanical and electro-mechanical assignments once deemed qualified to make stand-alone service calls. The CSE I will also assist senior CSEu2019s on PLC and HMI programming assignments, network set up and troubleshooting. The CSE I will work independently on I/O commissioning and moderate logic modifications.Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors.u00a0 You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders. Key ResponsibilitiesnValidate customer request nEducate customer and field techniciansnWrite documentation used by field techniciansnEnsure Right and Fast DeliverynYOU MUST HAVEBachelor's degree / equivalent, or High school diploma with significant relevant experience.WE VALUEnPrevious industry experiencenPrevious technical/installation experiencenPrevious customer service experiencenGood written and oral communicationnAdvanced DegreenGood presentation skillsnAdditional InformationnnJOB ID: HRD143721nnCategory: Customer ExperiencennLocation: 2120 University Avenue,Berkeley,California,94704,United StatesnExemptnnGlobal (ALL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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