Lead Field Service Technician - Security - Military Veterans

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Join a team recognized for leadership, innovation and diversityThe future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future.nThat means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isnu2019t just about developing cool things. Thatu2019s why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?nA successful candidate for this position will lead successful on-site installation, servicing and repair processes of complex equipment and systems without directu00a0supervision. You will follow detailedu00a0work instructionsu00a0and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements tou00a0training guidesu00a0andu00a0documentation. You will leadu00a0continuous improvementu00a0initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage,u00a0troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provideu00a0technical presentations.nKey ResponsibilitiesnnCustomer supportnResolving customer issues in regard to access control, cameras and troubleshooting.nService and Repair work ordersnYOU MUST HAVEnnHigh School Diploma, or equivalent.n2 years of Security service and installation experiencen2 years of experience and knowledge of Microsoft Windows Operating Systems and Office Suite.n2 experience with low voltage and relay logic.nnWE VALUEnnPrevious industry experience.nPrevious customer service experience.nGood written and oral communication.nExperience with access controls, magnetic locks, auto-door interface and hardwarenKnowledge of Honeywell or third-party software and programming tools.nAbility to follow instructions, identify mistakes and work in an unsupervised environment.nBacheloru2019s degree or technical/professional certificate.nStrong networking and IT background.nAdditional InformationnnJOB ID: HRD154783nnCategory: Customer ExperiencennLocation: Building No. 5, Hillsdale Business Park, 6826 and 6828A,Hillsdale Court,Indianapolis,Indiana,46250,United StatesnNonexemptnnCustomer Experience (GLOBAL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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