Attendant Breakfast - Americas Best New Florence

Profile

Job Location
Americas Best - New Florence - New Florence, MO
Job Description
Job Knowledge and Responsibilities
Setting up and maintaining the breakfast bar as required by brand standards
Preparing foods such as fresh fruit, coffee and juices from concentrates
Follow menu requirements as provided by the brand
Wiping up spills
Washing serving equipment and returning to storage
Returning reusable food supplies to storage
Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors
Service Orientation
Support guest service as the main focus of the hotel
Interacts with guests
Communicates special requests made by guests
Actively participates in guest service initiatives
Providing personalized service to all guests
Communication, Collaboration, and Teamwork
Assists the housekeeping team with side work and laundry as needed.
Assists in maintaining the cleanliness of the pool/spa, restrooms, and fitness center.
Planning, Organizing, and Accountability
Stocking coffee, juice and milk machines or dispensers
Setting up serving dishes/trays, utensils, cups and other paper products
Setting out/arranging cold food, such as pastries, cereals, etc.
Clearing and cleaning tables as they are vacated
Initiative, Problem-Solving, and Decision Making
Taking inventory of food, beverages and supplies needed for each day
Ordering or purchasing food supplies
Preparing and setting up hot food items
Restocking items consistently throughout the breakfast hours and for the next day
Listening and responding to guests’ requests and complaints
Support the Mission of Warrenton Oil Company
Provides gracious hospitality towards all customers.
Create a productive and positive atmosphere; have a good relationship with all associates and other departments.
At all times strive to represent hotel and brand in the most professional, courteous manner
Advise the Company of any actions/situations that pose a threat to any employee, customer, or guests.
Observe safety and security procedures and uses equipment and materials properly
Job may require other duties as assigned.
Qualifications
High school diploma or equivalent
Experience Serving food.
Previous guest service experience.
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