Service Technician

Profile

,AnswerValue:Employee will be knowledgeable of and follow all safety rules, procedures and practices.Employee acting in conjunction with supervision or individually as directed by supervision will assist and/or direct the training of other employees in the correct operating procedures necessary to fully satisfy the classification duties of Service Technician and all lower classifications within the subject line of progression or other duties with which the employee is familiar.Employee will, when directed by supervision, report to assigned locations for the purpose of receiving training and will actively participate in the training activities.Employee must satisfactorily complete all required training programs adopted by the Company.Employee will, during the normal performance of his duties, watch for and promptly report to supervision any damaged or defective equipment or conditions which may cause damage or injury.Employee will perform such other duties as directed by the Supervisor that are necessary to Company operation and are within his/her capabilities.Employee will keep all equipment, tools, materials and work areas in a clean and orderly condition.Employee will report as directed to any facility for any shift where needed.Employee will perform work in a responsible and cooperative manner to facilitate a positive working environment.Employee will complete work reports, forms and documents as required.Employee will represent the Company to the community with attention to the highest standard of conduct, appearance and attitude and will communicate with customers in a courteous and considerate manner.Employee will report, to proper supervision, job progress and all problems, or other factors which affect the job, except recommendations for disciplinary action.Employee will assume field credit duties by performing disconnection and reconnection of service when accounts are past due.Employee will perform duties associated with turning on or turning off single-phase and three-phase self-contained electric meters (\u003c 250 volts).Employee will adjust regulator, use appropriate tools and read meters when connecting or discontinuing gas and/or electric service.Employee will perform field duties necessary in the investigation of customer complaints concerning high bills and related matters.Employee will perform field duties in a courteous and professional manner that will result in the positive, efficient resolution of customer complaints or concerns. Employee will perform field duties necessary in the investigation and reporting of energy theft or diversion.Employee will, if required, assume permanent district assignment.Employee will wear, maintain, repair and keep company furnished uniforms in a neat and clean manner.Employee will handle the Company\u0027s funds in a responsible manner.,

Company info

Lg & E Power
Website : http://www.lgeenergy.com