Pharmacy Technician IPU

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Job Information

Humana

Pharmacy Technician, IPU

in

Pittsburgh

Pennsylvania

Description

Assists the IPU Technician Supervisor with handling the emergent needs of hospice patients in the IPU setting, as well as providing optimal customer service to the client

Responsibilities

Enclara, is a wholly owned hospice and palliative care pharmacy business acquired by Humana in 2021. Enclara is the nation's largest full-service pharmacy benefits manager (PBM) specifically for the hospice and palliative care sectors. Serving over 450 customers and nearly 100,000 patients nationally, Enclara works closely with hospices to reduce pharmacy costs, improve patient care and support caregivers through: digital innovations, flexible medication access, one-on-one clinical support, and excellent customer service.

Schedule

: Monday through Friday - 12:30PM to 9:00PM EST with rotating weekends (typically every 3rd weekend)

This position would be working from home until Covid restrictions are lifted. Must have internet and a private space to work

Assists the IPU Technician Supervisor with handling the emergent needs of hospice patients in the In-patient Unit (IPU) setting, as well as providing optimal customer service to the client.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

Proficient in using the various functions of Docuware, Microsoft based applications (Outlook, Excel, Word, Teams), Zetafax, and Infinity

Capable of handling faxed medication orders without supervision.

Has good knowledge of brand and generic drug names.

Familiar with Formulary.

Understands the importance of maintaining accurate MARs and the gravity of profiling medications in a timely manner and can efficiently and accurately build an IPU-MAR and other IPU patient profiles.

Recognizes each IPU Model and can apply each IPU's service and profiling specifics.

Contacts the hospice to verify or obtain necessary information, can appropriately triage incoming calls and provide excellent and complete documentation.

Able to perform at established IPU goals while maintaining profile accuracy and call quality.

Proficient with ADS Troubleshooting

Other duties, as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work independently and accurately in a fast-paced environment

Must be able to comprehend documents received via fax

Excellent communication skills, both verbally and in writing

Ability to manage multiple priorities

Detail-oriented

Ability to prioritize work and work well individually as well as within the department

Excellent problem-solving skills

Ability to complete assigned tasks

Must possess excellent work habits

Ability to oversee workflow in remote sites

Ability to exhibit flexibility in tasks/scheduling, as requested

Able to perform each responsibility satisfactorily

Adherence to schedule based on specified goal

Self-motivated

Education and/or Experience

Two years of pharmacy technician data entry / call center experience preferred

Must be in good standing following Company requirements

Flexible to work in office or remotely

Must have schedule flexibility

Computer Skills

Typing/data processing accuracy and speed required

Good windows-based computer skills

Proficient in Docuware and Infinity

Certificates, Licenses, Registrations

CPhT preferred

Covid Vaccination Policy

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination or commit to testing protocols OR  

Provide proof of applicable exemption including any required supporting documentation

​Medical, religious, state and remote-only work exemptions are available.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com