Mail Operations Pharmacy Technician Dr. Call Phones WAH-2

Profile

Description

Bring your unique talents and perspectives to Humana and help us bring better healthcare solutions to our members. At Humana, you'll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization and have the option to work at home. Humana's innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well-being of our members in mind. Our innovative Pharmacy Solutions offers a cost-effective, easy way for our members to receive their medications without waiting in line, and giving them back more time in their days to enjoy life. We're looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At Humana, you'll partner with people who care.

Responsibilities

The Dr. Call Phones Mail Operations Pharmacy Technician 2 is responsible for researching and updating clarifications and denials on patient profiles. They are responsible for making or taking phones calls to and from providers and patients. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. In this role, you will:

Make outbound calls to providers & retail pharmacies

Follow up on new prescription requests and transfers

You must have the ability to solve problems and encourage others in collaborative problem solving. You must be self-directed, but also able to work well in a group, have a positive and proactive attitude.

Required Qualifications

Must have an active license with the Board of Pharmacy in the appropriate state.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

1 year of related experience

High School Diploma or GED

National Certification, PTCB CphT

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com