Sr. Data Center ICT Maintenance Technician

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RESPONSIBILITIES

The

ability to perform work independently is required:

Handle

tape backup media and prepare for offsite storage if applicable.

Perform

ad hoc requests as directed by on-site management.

Prepare

and coordinate and receive incoming shipments. Compare packing lists with

purchase details to ensure accurate make, model, and quantities are received.

Receipt SRM.

Perform

remote hands support e.g. power cycles, physical equipment and cabling

inspections, swap out failed components, testing of copper and fiber cables,

handle storage media, and enter troubleshooting commands.

Perform

hardware installations – rack / stack.

Perform

cable installations (routing, terminating) and testing.

Perform

hardware cabling troubleshooting  Support Service Manager processes (e.g.

Service Request, Incident, Change) by creating, updating, and closing

associated tickets.

Support

Power Maintenance Events (PME) – active involvement in the planning through an

assigned role.

Track

and maintain adequate sparing levels.

Perform

physical audits and ensure the Service Manager database is updated and

accurate.

Collaborate

and maintain business relationships in order to meet and exceed client

expectations with respect to business as usual and project activities.

TECHNICAL

SKILLS

Ability

to learn new technologies with an interest in expanding and applying this

knowledge as new emerge.

Able

to lift 50 lbs.

Working

knowledge of Microsoft Windows and Office suite, especially Word and Excel.

Thorough

understanding of cabling best practices (EIA/TIA-568 standards).

Thorough

understanding of IT hardware skills (HP, Cisco, etc.).  Working knowledge of

network cabling diagnostics and testing practices.

Good

understanding of LAN/WAN/Telephony concepts e.g. TCIP, switches, routers,

vLANs.

General

understanding of the concepts of electrical theory with respect to hardware

installations e.g. single phase, 3 phase, amperage, receptacle types.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) and a minimum of one year of related experience and/or training.

CERTIFICATES and/or LICENSES

May require valid driver's license.

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

FINANCIAL KNOWLEDGE

Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Uses personal computer and / or PDA for work order system, email, ESS and training. Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. or more.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

SAFETY

Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level,

2. Follow all activity policies and procedures, including all HSE-related requirements at all times,

3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.

US Company Profile

About CBRE (NYSE: CBRE): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 90,000 professionals provide exceptional outcomes for clients in over approximately 480 offices worldwide.  When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit cbre.us.

Company info

Inspection & Valuation International, Inc.
Website : http://www.ivi-intl.com/