Provider Installation Professional 1 - KY or WI

Profile

Description

Responsibilities

This position requires an 18 month commitment and the associate hired would need to live within a 1 1/2 hour driving distance of the Louisville or Green Bay office to attend any in person meetings as needed or requested by the manager.

The hours for training are Mon-Fri, 8am-4:30pm est. After training, you can select an 8 hr shift that starts between 6am-9am est.

IMPORTANT TO NOTE: No time off is permitted in July with possibility of mandatory overtime after training.

The Provider Installation Professional 1 provides support to provider accounts by responding to inquiries and resolves issues of concern.

Revise Facility or Physician arrangements and interpretations; followed by loading them into CAS and MTV via Apex.

Develop and implement best practices to ensure accurate loading of facility or physician contracts

Communicate with all system users and market office staff regarding, but not limited to: inquiries, change in contracts and system status reports.

Research, identify and correct contract loading errors to decrease claims payment issues

What Humana Offers

We are fortunate to offer a remote opportunity for this job. Our Fortune 100 Company values associate engagement & your well-being. We also provide excellent professional development & continued education.

Required Qualifications - What it takes to Succeed

Bachelor's degree

Proficiency in Microsoft Office Word, PowerPoint and Excel

Strong organizational skills with strong attention to detail

Excellent communication skills, both written & verbal

Strong decision making skills

Commitment to maintain confidentiality

Ability to maintain strong emotional intelligence while managing multiple priorities

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

No time off in July

Able to work overtime as needed

Work at Home/Remote Requirements

Must ensure designated work area is free from distractions during work hours and virtual meetings

Must provide a high-speed DSL or cable modem for a workspace (Satellite, wireless and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required

Preferred Qualifications

Previous Claims or Provider Installation experience

Associate's or Bachelor's Degree

Humana Provider Process experience

Experience with Microsoft Access

Additional Information - How we Value You

Benefits starting day 1 of employment

Competitive 401k match

Generous Paid Time Off accrual

Tuition Reimbursement

Parent Leave

Go365 perks for well-being

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com